Hoso Enzo

App Support

Help with Pocket Puzzles & Ink Tracing, our app for iPhone. If your question is not here, write to us.

Restore your purchases

Open Account in the app and tap Restore Purchases, on a phone signed in to the Apple Account you bought with. Premium and the books you bought unlock again, on that phone or a new one.

Cancel Premium

Open your iPhone's Settings, tap your name, then Subscriptions. Premium lasts until the end of the period you paid for. While Premium is active, Manage Subscription in the app's Account tab opens the same place.

Refunds

Apple takes the payments for the app, so a refund is asked of Apple.

Delete your account

In the app, open Account and tap Delete account. It asks first. Your books, ink and answers stay on your phone, and the books you bought can be restored later with the same Apple Account.

Write to us

Write to support@adol.tech. Tell us which iPhone you use and what happened, and we will answer as soon as we can.